Fulfillment Policy

Fulfillment policy & FAQ

HOW LONG WILL IT TAKE FOR MY ITEM TO SHIP?

Any physical goods bought from the store, “la tiendita” will be shipped in 3-5 business days through USPS. You will receive a tracking number upon shipping.

WHAT IS THE TURN AROUND TIME FOR READINGS?

You will receive a confidential YouTube link via email. Turnaround time is 48-72 hours. 24 hour readings available for a $50 emergency fee.

WHAT ARE YOU POLICIES ON REFUNDS?

Refunds for services are granted upon request. Please contact me for any refund requests. Physical items are final sale and are not returnable. If damaged occurred through shipping, please contact me so we can figure out a solution that best works for you.